অর্থ ফেরত নীতি

1. Thirty days, no questions asked

If you request a refund within thirty days of the start of your first subscription, we refund the full subscription price without asking why. You do not have to have left the service unused.

This is broader than the law requires: for services performed instantly in an electronic environment, the statutory right of withdrawal ends once performance begins with your consent. We give the thirty days as our own commitment because we promise it across the site, and a promise made is a promise kept.

The thirty days apply to a first subscription. For renewal periods, the pro-rata rule in section 3 applies.

2. How to cancel

You can cancel with one click under Settings → Subscription. No phone call, no reason to write, no representative to speak to.

Cancelling does not shut the service off immediately: it stays available until the end of the period you have paid for, and simply does not renew.

After cancellation your data remains exportable for thirty days. During that time you can download everything under Settings → My data. At the end of the thirty days the account data is deleted; deletion is irreversible and is announced by e-mail seven days in advance.

3. After thirty days

On annual plans, if you cancel after the first thirty days, unused full months are refunded pro rata. The month already begun is not refunded.

On monthly plans, cancelling mid-period does not produce a refund for the remaining days; the service stays available until the end of the period and does not renew.

If you are cancelling because of a fault in the service that we could not fix within ten business days, the price for that period is refunded regardless of timing.

4. What is not refundable

Advertising spend you pay to platforms (Google, Meta, TikTok and similar) is not covered. That money goes to the platform, not to us, and its refund follows that platform's rules.

Carrier-based sending fees (SMS, WhatsApp conversation charges) and third-party credits already consumed are not refundable; they are used up at the moment of service.

Custom development or onboarding work requested by you is not refundable once delivered.

5. When the money reaches you

We confirm receipt of your refund request by e-mail within one business day at the latest.

We initiate the refund within fourteen days of receiving the request, by the method you paid with. No cost is passed on to you.

How long a card refund takes to appear on your statement depends on your bank, usually two to seven business days. That is outside our control, but we will send you proof that the refund was issued if you ask.

6. Abuse

The thirty-day commitment is given in good faith. A refund request may be refused where someone repeatedly subscribes and claims refunds, opens many accounts by automated means, or resells the service.

If we refuse, we give the reason in writing and you may contest the decision. A refused request does not affect your statutory rights as a consumer.

7. Contact us

For refunds and cancellations: info@tecrube.com · +90 (850) 242 19 32

You can also open a support ticket from the panel; refund requests are handled with priority in the support queue.